Frequently Asked Questions
Frequently asked questions
How can I contact customer service?
Please note that our customer service operates from 9am to 12am everyday. If you have enquiries to make but out of the time bound, you can simply just drop the questions there. We will reply you as soon as possible.
Via "Facebook Messenger" on website
Via Instagram Direct Message (DM)
You can message our customer service on the website itself by tapping on the Facebook Messenger Chat Bubble on the bottom right of your screen.
"Facebook Messenger" on website
You can access our Instagram DM through our Instagram page. Click here to visit Instagram page.
Once you are at our Instagram Page, tap on the "Message" button as shown in the picture below.
Lastly, you can also send us an e-mail. E-mail address:
Instagram Direct Message (DM)
What is multiple shipping?
The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.